We respect your privacy and are committed to protecting your personal information. So we have developed this Privacy Policy to inform you how we collect, use, store and protect information you provide on or through our website located at www.fampowder.com and all its associated and linked sites. By visiting the Site, you are accepting FAM Powder’s policies and practices described in this Privacy Policy.
1. What Information is Collected? We collect any information, including personal information, which may be used to identify or contact you, that you enter on our Site, or that you may provide us in any other way. You can choose not to provide certain information, but in many cases, you may not be able to take advantage of our products or services, or we may not be able to respond to any questions you may have. Some examples of the types of personal information we may collect, use and store include your name, birthday, mailing addresses, phone number, email address, contact preferences, and credit card information. We use such information to respond to any questions you may have, fulfill your orders and requests, and to provide relevant product and service information. In addition, we may use your personal information for anti-fraud, loss prevention and identification of user purposes, and to send important notices about our products or changes in our terms, conditions and policies. Please note if we combine any non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined. Personal information does not include any information that has been aggregated or made anonymous such that it can no longer be reasonably used to identify a specific person.
Automatic Information and “Cookies”: Similar to any commercial websites, when you visit our Site, you disclose certain information, such as your Internet Protocol (IP) address and the time of your visit. This Site records such basic information about your visits, which is used to understand and analyze user behaviors, administer the Site and to improve our products and services. To the extent that IP addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. We use “cookies” and similar technologies to remember certain personal and non-personal information so that your online experience with us will be easier and personal. Cookies allow our servers to remember your account information for future visits and to provide personalized and streamlined information across related pages on our Site. Most browsers are set up to accept cookies, but you can change your settings to have your browser notify you when you receive a new cookie or to refuse to accept cookies. Please note, once you disable cookies, certain features of the Site will not be available.
How We Protect Your Information. The privacy and protection of your information is important to us and therefore we maintain strict policies and procedures in place to protect your personal information, and follow industry standard practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. All ecommerce transactions made on the Site occur in the Canada (TD Canada Trust). Your personal information is stored through TD’s data storage, databases. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic
storage is 100% secure, all Payment Card Industry Data Security Standard (PCI-DSS) requirements are strictly adhered to, and additional generally accepted industry standards are implemented to diligently protect your information. For more information please contact our head office in Mississauga Ontario by calling +1-905-956-3424 or by email at info@fampowder.com.
2. Sharing and Disclosure of Information. We do not sell or rent your personal information to third parties. On occasion, we may share your personal information with our affiliates or trusted third parties who are integral part of the operation of this Site, or those strategic partners that work with us to provide products and services, or to help us market to customers. Any service providers we may hire, such as information processing service providers, are obligated to protect your information. Any third parties that you authorize to receive your personal information, such as financial institutions and payment processor, may have their applicable privacy policy, which you should review carefully. We may be required to disclose your personal information to law enforcement, government officials or other third parties if: (i) we are compelled to do so by subpoena, court order or other legal process, (ii) we must comply with laws, statutes, rules or regulations, (iii) we believe in good faith that the disclosure is necessary to prevent physical harm or financial loss, or to report suspected illegal activity, and/or (iv) to investigate and prosecute violations of our Terms of Service. Further, in the event of a merger, acquisition, reorganization or other similar events, any information in our possession may be transferred to the relevant third party.
3. Online Tracking and Advertising. We retain certain advertising service providers who may collect certain anonymous information about your visits to and activities on our Site, including our online store. Based on your interactions on the Site, such service providers may then customize advertisements for goods and services to be published on third party sites. FAM Powder reserves the right to share your personal information with our service providers for the purpose of publishing and delivering advertisements tailored to your interests, our service providers collect only anonymous information, including click stream information, browser type, time and date, subject of advertisements clicked or scrolled over. Our service providers are obligated to keep our customers’ data anonymous, and in the unlikely event that any personal information is provided to our service providers, they are prohibited from sharing any personal information with any other third parties, except as required to provide this service. Our systems do not recognize "Do Not Track" signals, but our advertising service providers, who use cookies and other tracking technologies such as pixel tag on our Site, may enable you to opt out of interest-based advertising. To learn more about or to opt out from these advertisements, please visit www.networkadvertising.org. If you still have concerns about online tracking or interest-based advertising, please contact us at +1-905-956-3425 or email at info@fampowder.com.
4. Data Retention. FPC retains your personal information for the period necessary to fulfill any service or product requests and orders, to process transactions you may authorize, and to fulfill the purposes discussed in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Children. FPC’s Site and services are directed to the general public. We do not knowingly collect information from children under 13 years of age (or equivalent minimum age in the relevant jurisdiction). If we learn that we have collected personal information of a child under 13, unless expressly authorized by the child’s parent or legal guardian, we will take steps to delete the information as soon as possible.
6. Consent. By using our Site, you consent to the collection and use of your personal information as described in this Privacy Policy.
7. Contact Us. If you have any questions or concerns about our Privacy Policy, please contact us at +1-905-956-3424 and 7171 torbram Road # 46 Mississauga, Ontario – Canada. Our Privacy Policy or procedures may change from time to time. We will immediately post such changes on our Site. Any changes in this Privacy Policy will be effective immediately upon posting.
Information contained in this website is subject to change without notice.
Fam Powder Coatings Ltd. | 7171 Torbram Road # 46/47, Mississauga, Ontario, Canada.
Tel: +1-905-956-3424 | Fax: 416-860-3425