1. What Information is Collected? We collect any information, including personal information, which may be used to identify or contact you, that you enter on our Site, or that you may provide us in any other way. You can choose not to provide certain information, but in many cases, you may not be able to take advantage of our products or services, or we may not be able to respond to any questions you may have. Some examples of the types of personal information we may collect, use and store include your name, birthday, mailing addresses, phone number, email address, contact preferences, and credit card information. We use such information to respond to any questions you may have, fulfill your orders and requests, and to provide relevant product and service information. In addition, we may use your personal information for anti-fraud, loss prevention and identification of user purposes, and to send important notices about our products or changes in our terms, conditions and policies. Please note if we combine any non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined. Personal information does not include any information that has been aggregated or made anonymous such that it can no longer be reasonably used to identify a specific person.
Automatic Information and “Cookies”: Similar to any commercial websites, when you visit our Site, you disclose certain information, such as your Internet Protocol (IP) address and the time of your visit. This Site records such basic information about your visits, which is used to understand and analyze user behaviors, administer the Site and to improve our products and services. To the extent that IP addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. We use “cookies” and similar technologies to remember certain personal and non-personal information so that your online experience with us will be easier and personal. Cookies allow our servers to remember your account information for future visits and to provide personalized and streamlined information across related pages on our Site. Most browsers are set up to accept cookies, but you can change your settings to have your browser notify you when you receive a new cookie or to refuse to accept cookies. Please note, once you disable cookies, certain features of the Site will not be available.
How We Protect Your Information. The privacy and protection of your information is important to us and therefore we maintain strict policies and procedures in place to protect your personal information, and follow industry standard practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. All ecommerce transactions made on the Site occur in the Canada (TD Canada Trust). Your personal information is stored through TD’s data storage, databases. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic
storage is 100% secure, all Payment Card Industry Data Security Standard (PCI-DSS) requirements are strictly adhered to, and additional generally accepted industry standards are implemented to diligently protect your information. For more information please contact our head office in Mississauga Ontario by calling +1-905-956-3424 or by email at email@example.com.
5. Children. FPC’s Site and services are directed to the general public. We do not knowingly collect information from children under 13 years of age (or equivalent minimum age in the relevant jurisdiction). If we learn that we have collected personal information of a child under 13, unless expressly authorized by the child’s parent or legal guardian, we will take steps to delete the information as soon as possible.
Information contained in this website is subject to change without notice.
Fam Powder Coatings Ltd. | 7171 Torbram Road # 46/47, Mississauga, Ontario, Canada.
Tel: +1-905-956-3424 | Fax: 416-860-3425
RETURNS, REFUNDS AND TITLE
FPC does not take title to returned items until the item arrives at our facility. We may issue a refund upon receipt of a stock item subject to a restocking fee. Custom colors and made by order items are non-refundable. If we receive item that does not meet the requirements of our return policies, including opened boxes or damaged items, we may issue only a partial refund. If you have any questions or concerns about our Return Policy, please contact us at +1-905-956-3424 and 7171 Torbram Road # 46 Mississauga, Ontario – Canada.